Internship Day 16

Oh my goodness today is information overload day leh! There's so many things to Remb!

Learnt the telephone etiquette, room categories, creating guests reservations and the arrival check-in(basics).

So for telephone etiquette because I've alr picked up 2phone calls before so I've an idea how to speak ah. And it goes like this:good morning, this is Liwen from reception, how may I assist you. :)) or to put them on hold tell them is it possible to out you on hold while I look for the information then after that thank you for your patience.

Then the room categories, I must say this training really helps me understand it. We toured Ard the different room categories. The penthouse is oh my goodness. We were split into 3grps to write information about 2rooms that we had the deepest impression.

So there's Fairmont room(C), Signature room north(P) & signature south(H),Deluxe room(D), deluxe harbor view(X), Executive club(E), plaza view suite(B). Deluxe harbor view and executive club are non smoking rooms. The penthouse was damm steady la. It's freaking big. There's a BBQ pit ah. I post the photos.

All signature rooms have king size bed only the rest have both king and double. Then lvl9 is smoking.

We also learn the FO terminology. Like did not check out(dnco) pre block etc

Learnt some shortcut like shift f7 is telephone book. Shift % helps to type partial name like Liwen but I cannot find Liwen so I do that function and search wen like that. Then all names got wen will appear ah.
Control f3 to see the profile search.

Creating reservations was okay caused we learn it in sch before. All reservation type must be credit card guarantee or full deposit received! Then the payment, breakfast plan must fill up.

We have 11frequent flyer program with airlines: American airlines, united airlines, air china, air Canada, Qatar airlines, Cathay pacific, Singapore airlines, Lufthansa, emirates, etihad and Alaska.

We learn to read the various comments also ah. Caused it's short form ma so need to learn how to read them.

Also we learn the different breakfast plans and the newspaper that's available. Financial times got limited so we cannot keep offering them.
International Herald Tribune Sunday don't have so Sunday we send Sunday times. We need to offer IHT or local Straits Time. There's 2japanese paper and 1 Lian he zao bao for Chinese guests. We have biz times and wall street journal.

I think that's all we learn ah. Tml need to bring u notes back to learn alr.
Information overload manzx. Need to rest earlier tonight.

The photos are taken at the penthouse ah. The one with xinyi and Freya is taken at the bathroom. Then the cats are cute right, they always wanna attack Skinny and Zeus but you see they are so closed with each other. Cuddle tgt leh.

Okay bye people. I'll bomb more things tml. :))

Internship Day 15

Hello people my Opera training starts today.

Today was pretty light, it's still manageable. We learned abt the FPC which is a loyalty program for guests we practise how to create a guests profile using our own name then we also signed ourselves up for the FPC so if next time I stay with them I get complimentary Internet access and local calls and there's Fairmont Fit where I can have the adiddas sport set(need to return at the end of my stay)!

Then we learned about the different type of guests. There's 7types: T1(club),t2(premier),t3(platinum),t4(circle),dv,SA and v1! Those v1,t4,t3 and dv guests we need to inform our manager to come out and welcome them. :))

Dv aka distinguished visitors: recognized by designation such as directors of big companies, pay 500$ and above, stayed for 10nights and lastly the famous agents are TA who help to sell a lot of hotel rooms.

V1: celebrities, president of large companies, people coming for site inspection and could contribute a lot of room revenue, those spending 1000$ and above.

SA aka special attention: HR, BD and AN, honeymooners, birthday and anniversary respectively. Or those demanding guests.

Each and everyone are recognized by different colours ah!

Tml gonna da bao food since it's a informal setting. Can eat inside ah.

So today I'm being more vocal since I know the answer to the qns and it helps speed up the training process(people keep staring at me). Okay I can't please everyone.

The manager come by to talk to us which I think is like scaring us. Okay la prepare us for the FO task. They say we were definitely have to fork out our own money to make up fir the shortages of cash! It's only whether the sum is large or small. I hope mine is a small amt like 10$ or lesser ah! Seriously I cannot afford to pay more leh.

Some abbreviation are STD: sash towel drinks! CIRC: curbside in-room c/i

So it's now back to sch studying mode for 5days. :)) thanks Amd. Was touched when I read her tweets.

Anw can't wait for Sat to arrive I can meet everyone yo!

Bye people. Things will get better everyday yah.

And I hope people don't get bored reading my blog ah! It's all abt my work! Yes I've got no life ever since my work started

Internship Day 13&14

Mr Chew came today manzx! He was super nice bought donuts for us! <3 him la.

Anw today did 2dead move with two diff bellman! I really like the bellman lorhx. All of them are so friendly, funny and chatty. It's like they don't ostracize anyone. They are really nice.

Things are picking up now. I avoided contact with them.

And I really must praise this girl who are so good at bootlicking manzx. It's like people who dislikes me love her. Or rarer everyone loves her. Or maybe I lack interpersonal skills la. Really need to improve on this. I don't click with any of my colleagues except people from Tp. Oh my goodness.

Okay la, end here Liao. Bye people

Internship Day 12

Internship Day 12

Okay after working 12days today is the best la. I simply love today because I get to sit inside the back office all day long and do nth much except reg card(I volunteer), photocopying and pasting the room details on the enevlope. Like woots I don't even need to answer calls leh!(because I took wrong information while picking up a call, so my buddy forbid me to pick up calls) but now the phone ringing tone keeps coming to me. Can't stand it manzx. It's like oh my goodness.

Anw today I was attached to the airline staff(as in she is in charge of taking care of airlines check in and check out, dng the room blocks for the airlines). Her job is much more complicated at the back office, while closing she has 4envelopes to report on her cash float(the usual agents only had one). Then she needs to do all the room block herself(usual agents has the reservations done for them) as the airlines has specific preferences such as high floor, dont wanna stay near the elevator.....
But when checking in it's super easy, all she needs to do is just ask them sign a form and everything else is alr done.

She has to prepare the crew allowance too. And I helped her to cut the keys(it was a lot manzx).

And then a short meetup with the girls. :))

So to sum it off today has been great. Let's hope my remaining 2 days as lobby greeter will be as great as well.

Goodnight people.

Internship Day 11

Oh my goodness I received my first pay check for internship! The feeling of having $300 deposit into your a/c feels good. Even though these amt is kinda miserable ah.

Anw I've endured my lobby greeter for near 2weeks alr. Though I dread it a lot, I still managed to pull through despite all the setbacks manzx. I've learned not to break down so easily liao. Learned how to skive during work, like walk really slow to send cards to in-room dining. And also steal pastries to eat. If not it's so unfair la, I have to go from lobby to lvl23 to bring down just for them to eat.

I still have 3more days of lobby greeter to endure. Oh my goodness, crossed fingers** then it's 3days of opera training. I hope I won't repeat lobby greeter agn la. I wanna do smth else alr. Bored and tired of lobby greeter though I like decorating the birthday cards and guest rooms.

Oh ya today I learned how to cut keys for guests. So many of our keys always don't work so there will be guests q-ing to ask us to cut new keys agn and ESP when all the agents are busy I can verify the guests last name then cut the keys for them. Happy luh. But of course have to thank this china lady who gave us her login details manzx.
And also I did registration cards by updating their pre-auth(the approval amt and code) and profile details(address, contact details).
I also to photocopy the TA vouchers(need to write down the rm number, voucher confirmation number, my initials and the arrival&departure date) then filed the duplicate copy according to the check in dates while the original on check out dates. After that look at the comments and update the comment for example:hav coll TA vchr#****** //lw3009-initials and date!

And I kinda like the daily briefings where they go through everything from the complaints to mistakes that should be avoided. Gg through the check-in procedures and the role play. It's useful.

Shall bathe and sleep Liao. :))

Internship Day 9&10

7am shift is seriously taking a toll on me! Just two days and I'm alr so lethargic. Waking up at 4.30 in the morning is no joke! But the good thing is I get to knock off at 4.30 in the afternoon which means more time for family luh.

Anyway now that this week I no longer had a buddy I'm free to do what I want though it isn't 100% freedom. Im gonna try ordering cake and decorating the room by myself manzx!

And these few days were great with the help of xinyi! Omg I'm really thankful towards her manzx. She made my life so much easier but of course the friendliness of the morning shift staff has also helped contribute too. :))

Anw I really hope that I can start my opera training next week. Really tired of seeing my buddy being so baised to people that sing the same tune as her. Seriously I'm treated like transparent. They sits inside the office all day while I'm dng both of their job! WTS right?! But that's because the supervisor of lobby greeters is not alr!

Looking forward to Saturday to meet the girls! :))
Byeee people!

Internship Day 8

I cried like again......have to learn to be stronger manzx! But you know the feeling of not being welcome by your colleagues?! It's like they all come from the same country therefore they speak the same language and they talk bad about you in their language and all(I know because when this particular person starts talking, their eyes became focusing on me) they are in sync but I'm not. They stared at me when I send guests to their counter without asking them(but my incharge says to just send the guests, don't need ask) so what can I do?!

I really hate how they are dragging our opera training. It's like how long you want me to be a lobby greeter AKA sai gang warrior before I officially go for my training?! Most of the guys simple requests such as cutting keys, I can't even help, therefore there's always a Q with people who needs help for their keycards.

Anyway I'm really thankful to people who has been comforting me and supporting me!

On a happy note, big bang was staying at our hotel! Oh my goodness I saw seungri at the lobby, it's like sooo near! I dont need to pay to see them! Ahaaha! But there's actually quite a lot of singers staying with us manzx! I can go into the singer room without knowing who he was manzx! The generation gap that is.

Okay 2off days and I'm gonna be tortured for 5days straight! 7am shift to 4:30pm! Waking up at 0430am! Awesome or what! But at least I don't need to see people whom I dislikes! And what's more cool is that my buddy didn't teach me how to requisite for cakes ad everything and I'm gng solo this week! Cool or what?!

Off to bed!

Internship Day 7

Internship Day 7
Lobby Greeter for the whole of next week. Worst still, I'm gonna go solo manzx! Wtf

I'm fucking sick and tired of being a lobby greeter. The FO doesn't want to assist me at all.

When the hell is my opera training?!

The rest of HTM-ers get to sit whole day long at the back office but I'm the only one to be standing for 9.5hrs! I'm getting all upset over this manzx.

I'm gonna enter my depression mode agn!

I don't get appreciate for what I'm dng!

Internship Day 6

Internship Day 6
Went up a room at lvl 23 to check whether has anyone went into the room because the status in opera is checked in.

Pretty much the same, servig drinks and cold towels to the guests.

Taking plates from in-room dining to place candles as Mr S wants it.

Today was a busy day for the FO but not for me! It wa pretty okay today.

Hide inside the bellman room aka guest services to eat the pastries from executive club.

And the FO manager praised me today, she's said that I'm pretty good, actively approaching the guests. Of course manzx, but I'm even more actively serving the guests when the managers are Ard.

The Caucasian colleague seems so much nicer now!

And oh my goodness my mind is all set: I won't join the hotel industry manzx. Long working hrs + standing is no joke. There's only 45mins break and worked for 9.5hrs. Plus I've been hearing people gg for operation because of all the long hrs standing.

Omg I want to go for opera training ASAP manzx. I don't wanna be lobby greeter anymore.

Internship Day 5

Internship Day 5

Basically today I've got no motivation since my eye candy didn't work today.

And I'm such an embarrassment, I broke down at the lobby because Mr S picked on me again. He says that I'm not doing anything and I should approach the guests and talk to them but seriously who in the right mind would go round the lobby and talk to guests who are usih the free wifi available at the lobby to webcam?!

I screwed up a VIP guest. I forgot to serve them drinks and cold towels! I feel so fucking useless. And it's a request by the assistant manager, I think she has a bad impression on me alr.

Anyway today I requisite for flowers at the flower shop and birthday cakes at the in room dining I also get hot water to pour the essence burner.

And I went to a singer room wih my buddy (he's VIP so he has a curbside check in:in room check room that is) whose gonna perform during the F1 period which idk who he is cause diff genre ah!

Served cold towel to another VIP guests.

Learned how to fold the cold towels and also served drinks to the airline crews! Served chocolates and cold towel to a F1 group arrivals as their room were not ready. Oh ya I also get to eat the chocolates and pastries from the executive club lounge.

Anyway my buddy has been much better to me today! :))

Tml and Thursday off let's hope thins get better after my rest days.

Internship Day 4

Internship Day 4
Sigh sigh sigh I'm really tired of lobby greeter la! It's like a sai gang job manzx! I'm soo gonna break down soon.

Anyway today met a difficult guests, he asked me abt the Fairmont President Club which I had told him was complimentary just register online or at the desk. He say he gonna feedback to the manager abt the service im providing because of my lack of knowledge so i quickly told him i was a trainee. Lucky manzx. Then he wanted to see the gym facilities before making a decision so I went up to the gym at level6 and showed him around which apparently I was looking at hot guys working out. Woots.

And today was a sai gang day, had to bring muffins from level 23 then go down then go up agn to bring 4 fucking heavy juices down.

And served drinks for guests at the lobby and also cold towels for airline staffs who were checking in.

The routine for lighting up the candles and all is pretty much the same.

And I did a dead move agn with a shatec guy, Benjamin, for the second time. omg I have to say I have a thing for guys who look serious when they are working. At least I get to see this guy till the end of my internship which serves some kind of motivation and also I hope there's more dead move so that I can go with him. Wl Eh I think I sound bimbotic manzx. But I think he attached Liao. Sigh.

And I have to say the female staffs are like b****** manzx(of course not all are bad, people like J and S are really good to me) the guys are so much nicer except for Mr S who doesn't seems like a guy to me! Like wtf, always picking on my grooming but come on la the caps we are wearing seems so much uglier.

And my buddy too! She's like menopause! 80% she's bad to me, 20% she's good to me.

Okay I'm ratting a lot right! I'm sorry people.

Oh ya I'm suggesting for my project like there should be a manual for newbies and express check-out thing there should be instructions as guests might think they can just dropped the key and leave which is not they need to fill up a form.

And I've made up my mind, I'm not gonna join the hotel industry when I graduate.

Okay I'll end here bye people.

Just for my info: in room dining and merchandise shop at lvl2, lvl5 is housekeeping, property maintenance and flower shop.

Crying doesn't help but crying make me feel better than depressing my tears!

Internship Day 3

Internship Day 3

Okay today for the entire day I did Lobby Greeter as the name says it's greeting the guests at the lobby.

Helping to ensure there's proper queueing for guests who are trying to check in and check out and to look for agents who are available for the guests.

For the first thing in the morning is to change the candles at the lobby and to arrange the cushions on the sofas.

And to print out a report showing the birthdays, honeymooners and anniversary for the day. We will then order cakes for people having birthdays, decorating the rooms and writing wishing cards for all three occasions.

I had my virgin experience decorating a room that was celebrating their anniversary today. We used rose petals to decorate the room. I was assigned to decorate the bathroom. I did a heart-shaped!

Had a chance to bring the keycards and to direct the guests to their room as the guests request for a room at the south tower. (rooms from no 1-19 are at the north tower while 20-41 at the south tower) It was a pretty good experience as I get to do this all by myself and I just did what I usually see the staff doing(pressig the doorbell and saying guests services) woots!

The whole of today was answering of enquries which most of the time I do not have an answer for it. Had to keep running around and asked for assistance. But at least for now I know the spa is at lvl 6 as well as the hospitality lounge.(for guests who needs to rest and wait for check in or they had check out and waiting for their flights) For f&b there's 2 options: the prego(8am-11am) just outside the lobby and alligator pear(8am-1030am) at level 8 that is by the pool. To get pastries it's a the prego deli.
Executive club lounge is located at level23!

I also helped up with the tagging of luggages for guests checking out. I need to write their name, room number, the no of luggages and the date.

Dead move is moving of guests luggages in the absence of guests.

I'm getting more demoralized now! Omfg how am I gonna endure these days manzx! And my locker nearly caused me to have an heart attack when it got stuck and didn't opened. Luckily there's two aunties who helped me luh! I'm super grateful!

And I don't understand why I'm always working half an hr more than the rest leh. Wth.
And I'm working from 1330-2300 on Fri-Sun! I prefer a shift that starts at 9am and ends at 0630pm.
Today morning shift at 7am is killing me caused I need to wake up at 0430am and all the buses and trains takes a lot time to arrive!
I shall end here now! Goodnight people.

Internship:start of work life

Now that internship started, it means that I have to start paying for all my expenses. It's no longer stretching out my hands and asking my parents for $$ to pay for my transportation and food. Even though I've alr been paying most of the miscellaneous items. But now that internship started it means that parents are no longer obliged to give me $$. It's kinda sad though, I have to become calculating about everything I buy! It takes me about 10thousand years to decide on the things I want.
But it's good as well, at least there's no implusive buying anymore.

I really need to save up because my bank balance is really depressing manzx. I have a huge expenses plus dogs. Omg.

And people have been asking me, do I regret choosing FO. I gave them an reply: kind of. I know I really love serving people and the sense of satisfaction I get when guests smile to me or even a thank you would make my day. Doesn't all these signs are showing that I really love FO. But on the other hand, the cowardly side of me is telling me that I have to face really nasty guests and omg opera is really difficult there's so many traces and messages etc.... And the working hrs is really long. And this all adds up to having me facing a dilemma. I love FO yet I don't wanna face nasty guests! Which in the real world is totally mission impossible. Working in the front line is all about dealing and facing the guests. I guessed im too naive to still be living in a protected environment. I need to be strong and accept all challenges that are ahead of me and solve all obstacles in front that hinder me to progress! I have to tell myself all these because I believed in myself that I can do it and I truly love being at FO.
Off to bed! Goodnight people. :))

Internship Day 2

Its the new hire orientation today! Had the HR staff, Tessa Goh and Security manager, Kuna to run through some of the swissotel and Fairmont values, mission, grooming standards and the rules and regulations! Pretty proud of my grooming since Tp has trained us pretty well in this area! We also went through how to grret guests, identify their surname to greet them. And the security manager was really funny, the way he speak is really funny and it's totally different from his looks. Kuna went through some of the common crimes that could happen in a hotel such as counterfeit notes, loss in guests rooms and outlets, sociliting etc... Helps to warn us to be alert to look for suspicious character and also fire safety where we will learn further when we attend our departmental trainings. (as today consists of trainees from both hotels that ranges from housekeeping to chefs)

We had 2 tea breaks today! ;)))

And we tour both hotels! The view is really nice! And I learned that the north tower at Fairmont is more classic design while the south tower is more modernized.

And today I asked the others, so pre-auth amt will be deducted from Amex automatically while for other cards such as VISA we will need to do an offline sales! And if the guests uses another card to pay then the credit card that was used for the pre-auth will have their amt refund back to them automatically. :))

Yayz imma happy girl today!
Off tml again then work at 7am on Sunday! Gonna collect my uniform for the F1 event thingy.(which is the f&b staff uniform, LOL) Let's hope I will learn the FO procedures and regs card on Sunday.

Okay end here byeee people.

Internship Day 1

Okay people I'm updating because this would help me when I do my journal! I don't really like to write because I won't understand my own handwriting!

So my first day of internship was really okay la! The canteen food was good since I don't like veggies and mushroom but I was able to accept them so means they are really good!

Firstly front desk is divided into lobby greeter, registration card and staff serving the check-ins and check-outs! And these duties will be rotated!
I was assigned to a buddy, Roy who was a Htm grad but I find him weird cos he kept talking to himself! (creepy)
And I shadowed him, standing behind him and see what he was doing and try to Remb the processes, like how to handle ch in and ch outs! The way to speak to guests and how to handle difficult guests! And I realize what we learned from LSO is really useful now because they taught us on the whole checking in process so yup firstly identify the guests, ask for passport then confirm their departure dates, mode of payment and names and also do the pre-authorization amt! In a nicer way to ask is: sir may I check with you what would you like to use to guarantee your stay!
Then cutting of keys!

For check outs, have to ask the guests whether they had any items from the mini bar and remind them to clear their valuables from the safe deposit! Ask them whether they will be making payment using the same card for their pre-auth?! And there's this amt that will be automatically refund back to the guests if there's no charges! Idk what's that!! And for pre-auth when the guests ch out will it be automatically deducted?!

There's also this thing called the dead move where I go with a bellboy who was from shatec and having their internship of 7mths so I better not complained! He was friendly luh and the luggages that he have to carry is heavy! I tried helping but omg it was heavier than it looks! Anyway because it's a dead move the bellboy need someone from the front desk to go with him to ensure things are not left behind and then we will bring the luggages to the new room! And the bellboy told me to check the safe deposits, mini bar and wardrobe!

Had a short duration at the registration card where I go with one of the staff to check whether the room is occupied( as the check out time was 12pm but the guests has not ch out so check the rooms to see if anybody/belongings is still in the rooms. If there's someone inside they will check with the guests what time they will check out then later update the system on the etd! And if there's only belongings then they will send a message to the guests to inform them of the charges( half day charge when the guests check out after 6pm).

And I helped to usher a guests to the concierge and helped them ask abt the cafe buffet lunch prices! And also help to communicate to chinese speaking guests because I had another buddy who was a Korean and can't speak mandarin! And man she was fierce!!

And also had a 4hr meeting too! They talk abt things which I don't understand!
Oh ya what does it mean to release the Amt?! Idk manzx! The front office staff was really busy and didn't had much time for me! I only can look but I can't ask them qns! It sucks to have so many qns marks manzx! Bcos the second week onwards it would be buddy shadowing me to see me dng my work alr!
Will be attending my opera training soon, glad that tp had taught us the basics!
And an orientation on Friday! Today is an off day for me! and there will be a test on the third week! We have to do 10 ch ins and 10 ch outs! Passed to get a cert! So now I'm scareee! What if i fail?!

Updated:
Suddenly Remb that pilots from bristish airways stay at FS and they are allowed to withdraw adv cash from the FO! Just do some recording and the pilot will be off with the cash! Max amt is 800$ per visit!

Movies

Woots since now there's a blogger app I've decided to try it out!

Yesterday went for mu uniform fitting and the aunties were really nice but the uniform like a ugly sia! Ahahaha but nehmind for 5mths!

And had a movie marathon with Anna and Steph! That's my first time manzx! And I really love Steph! Accompany me walk home! Lol!

Okay I'm running late for my k session so bye peopleeee!

timbree

Ogay! Im blogging as im waiting for the second half of la liga to start.I think I'm in love with the food at Timbre! and my freedom is gonna end soon la! 3more days but I can't wait for Mon & Tues to arrive manzx! My date with the siao ding dong and k session with joy &amanda! Woots! At least I spend my 10days of holiday fulfilling my to-do list! Oh ya damm sian one leh my class, it's like when I decided to go for the class dinner then no one turns up! WTS but anyway it was cancelled la think my class rep keep the money for himself alr la! Anyways many people have left/leaving for their internship and I kind of envy them where they get a taste of independent life! No parents no nothing just friends!!! Omg I also want! It's not that I dislike my parents or what! BUT I really wanna experience manzx even though I guessed I will be home-sick and all! Okay too late to regret anyway! Just hope my friends will be all safe and enjoy their internship overseas. I think I kept saying Amd for not finding out more info on her internship but actually I'm pretty much the same as her la! But not too worry la I can check with the hr people when I go for my uniform fitting this coming Monday! And I have this problem, I kept gaining weight like nobody business la! I know that it was because of my daily supper la! But there's nothing I can do manzx! When I'm hungry I can't sleep! Soooo sigh! And another problem is my face condition, pleaseeeeee let it remain as it is pleaseeeeee! I hope my sore throat go away too! I'm singing k on tue leh and starting work on wed! Please! Okay start Liao! Byeeeeee!

internship

Woots, exams are over and I'm left with like 10days before my internship starts...Okay I have this love-hate relationship with internship, kinda look forward and nervous at the same time. Gg out consecutively for 2days is kinda tiring for me! Sigh I don't really like gg to crowded places. Anyway I'm still deciding whether or not to go for my class outing because there's people whom I don't like! Like seriously I thought exams was the last time that I'm gonna see them agn but to think abt seeing them agn.....not really motivated but on the other hand, that's our 100$ class funds! And I soooooo like gg to flea market, the rings are really cheap and niceee! Anyway tml gonna meet the clique and go for my uniform fitting! I wanna watch smurfs badly la! Can they faster settle on a date. I hate it when people dragggg and dragggg the dates! And seriously I can't only have this circle of friends right! Lol! I'm soooo glad there's still Amd whose really understanding and of course know me better. I'm also kind of glad that she clarify with me la cause I lovee her. Okay la I'm really tired liaoooo! Shall bathe and sleep!

disappointed

Work ended! Sigh I will miss ny eye candy!!

drive and drive

Hello people I guessed I've lost my passion for blogging alr! Blogger used to be a platform for me to pour out my complaints/sorrows as well as sharing my happy moments but nah now I don't do that often alr! Just plain lazy to do it again! And I passed napfa, a silver for me! Hell yeah! What up! At least I proved myself! Anyway exams are coming I'm gonna start studying soon and then I be an intern at Fairmont Singapore, I kinda look forward to it! And my lessons........ Something that I don't really wanna let people learn about it but oh well..... Anyway 2d1n buffet was great with the girls!! I don't have to do any cooking, I just sit there and wait for Amd! Ahahaha Sigh, come to think of it. When internship starts we will not be able to meet that often anymoreee :( :( Okay I needa sleep now, work tml. Weeeee Ps: I hate it when people are discouraging! Like wtf!

himym

omy, himym season7 will be aired in September!! can't wait for it!!

on a side note i can't remb what i've been dng. my boring life is really way too boring.

my blog is getting too boring too with no pictures. and i realized photos posted by amd and some other friends on fb won't be seen by others if they are not mutual friends. okay, i'm such a slow person.

oh ya, i wanna pass my napfa test pleaseee.

fyeah

Okay it's my two weeks holiday now but I don't get much rest! From tml till Thursday I will be attending service apartment mentorship. I hope I learned something useful from there and also hope it won't ask me to do shitty tasks. Hope the food is nice too. Okay I have too much requests when its me who wanna join. LOL. But anyway I'm really happy two great things happened on the same day. Passed my test and I confirmed my placement alr!!! I got into Fairmont, but then agn now my pay will be spend on food since it's at Raffles city=expensive food. Sigh how I wished there's meals provided. And and watched x-men with Poly friends. Okay can't wait for our next dateeeee! Went Marina Bay City Gallery and it was totally useless like waste the land space sia! There's nth interesting.

updates

okay, i think Amd eyes got prob! she thinks that i've got an interview alr from my previous post!

sigh, Amd need a new spects alr!!

okay, anyway many people has alr gone for their interview and confirmed for their placement.

so i envy them, and i hope i get my placement soon, too!

sigh i should not sleep manzx, i received a missed call from RWS.

i hope they call me for interview and not reject me.

i hope i passed through the interview and confirm my placement.

anyway holiday is coming and i'm looking forward to! at least i get to sleep in!

gonna undergo service apartment mentorship and then projects and projects.

next week there will be f&b test, dpd quiz, review article due and ticketing test.

i've got no confident for ticketing test and thankfully i'm gonna practised with Joanna, Xueshen and Aisyah! hope i passed okay.

because my first test for this sem which was MICE is a total disaster.

oh ya, after volunteering for grad day, i've this strong urge to graduate too! can't wait for the day to come!

anyway i love yesterday, because i finally get to sit down and chat with Amandilllo and fivegirlsclique! =]

waiting

Patiently waiting for a company to call me up for interview! Patiently waiting for my turn to say: Yes, I got it!!!

sip

I feel so stressed up! Sent resume yet there's no reply! Fuck

Drifted

Omg I hate myself at times! When I alr know about our SIP yet I'm not doing anything about it! I panic at the thought of going out to the real working world! I'm sooo scared of all the interviews that I need to go through! I really hope I get through those interviews! Tutor had advised us to write a rejection letter but I laughed at it. Seriously I'm pessimistic about my SIP interview! I'll be really happy if I could secure just one job!!

And I really hate the feeling when I know the friends that I cared are drifting apart from me! I feel really sad because I might not even be important to them! Seriously if you just wanna make use of me then please don't act as if you are really nice to me!

Year 3

Okay I'm really grateful that my aunt bought back souvenirs of Messi from Spain! So I'm a happy girl!!
Signed up for the SA programme by Far East Organization! A four days attachment with them during Jun holidays,! Yayness! Woke up at 0600 in the morning just to be able to grab a spot for this attachment! Only 8 person will be able to go! So yeah all 8 people are friends! Hope I can gain some experience before I go for SIP! Looking forward.
And to say about SIP, HTM sip is the longest put of so many courses! It's freaking 5 months! And yeah the clique have alr made plans for grad trip! Excited much though it will only take place next year! I think Taiwan it shall be! Really hope my mum will keep her promise on letting me go!!
And I also sign up as a volunteer for the graduation day!! Yes no lessons for 2 days!
Okay now I'm meeting new friends again but I do hope that they are nice people! I really hate the get to know each other sessions! And I don't want history to repeat itself too!!!

Barça

Omg I hope my aunt can bring back some Barcelona related items back! After supporting Barcelona for some time I really hope I can collect some Barcelona merchandise! Tong Xiang says he will buy for Barca jersey for my birthday! I hope he do! Now my new goal is to collect Barcelona merchandise!!!!!

Happy B'day Mich!

so today's plan was to celebrate Mich b'day.

finally get to see Amd. kind of miss her. it's been so long since we last met.

went for k-session. ahahah. seriously, i really ran out of songs to sing.

but nvm it's cheap. shall go with Joanna soon!

Happy B'day Mich!

yay, job event on 16Apr at InterContinental! i hope there's more of these to come. pleaseeee

p.s: i've forgiven her. i shld bah. bearing grudges is really bad. and it doesn't make me any happier.

soft-hearted

seriously am i too soft-hearted?!

in my previous post, i was ratting about how this person treated me but now it seems that i've forgiven her after she gave in!

started talking to her like normal when i knew she lost her phone.

but seriously i'm not the type of person who can act like nothing has happened when in actual fact something has indeed happened.

i've this strong urge to reason it out with her.

but sister say it's better not.

BUT don't you think that it's alr awkward enough?!

it's like there's alr a crack and you can't pretend that you can't see the crack and the crack will disappear right?

sigh i'm at a lost now.

Amd & Bris has been supporting thru this! reaally thanked them a lot.

anyway work has ended so now i'm super freee.

i wanna go pet shelter one more time. who wanna go with me? i'm sure my pet shelter kakee XS will definitely wanna go with me. AHAHAHa.

oh i wanna sing K too. so i'm gonna find my Joanna! we have been saying this since last sem.

i wanna shop badly too but i need money.

so today woke up early to bring furkids for wagging tail competition but unfortunately, this time round there were too many strong competitors, there were a total of 21 dogs participating. like OMG. anyway at least get to bring furkids out which is like a rare chance.

p.s i've realised the amount of vulgarities that has come out from me has tripled since i entered poly. i don't understand why. people are enjoying their poly life but why i don't seems to enjoy at all?

btw now i no longer cared about gng to which class anymore since i'm alr used to being alone this sem. ahahaha. but i sure do hope that i get my fair share of happiness in my last sem of poly life before my internship! =]

oh ya photos that i've posted here seems to be so big! since they are uploaded using my itouch.

Quarrels

Okay recently i'm relying on Amd too much! I mean like in terms of ratting to her! I hope she don't mind! Have been like a nuisance!
Anyway it's has been a long time since i quarrel with a friend. Like seriously, what i hate most is when people show me attitude or throw their temper at me! and she did both! It's like `hey you are unhappy with the other person and you start showing attitude towards me' and i was like treated like some dog because you don't want me to help other people! Hello there was no customer and you are only a leader!
And when someone wanted to treat us, i didnt forced that person with a guy or what!! I alr told him nevermind, joking with you only! But he insist, so i went ahead to buy, AND i chose all sorts of flavours those that i don't like! I only ate one the rest were shared among the rest!! And you freaking say i'm ridiculous! Come on larhx what is wrong with my actions!
You shld be the one who shld reflect on ur actions.
And i don't think i will be easily giving in! I'm sorry but your words and actions have alr offended me!
What i owed you i will pay you back!!! I'm not like anyone who allow you to throw your temper at!! Beryl!! Thanks to her, talk with me thru out! If not i will be super bored!

工作

Okay work is okay but I really really hate to face people whom I dislike and still need to act friendly with them! So fake!
Anyway met a French customer yesterday and I'm not bad okay! I still Remb bonjour salut and thank you leh! Ahaha.
Skinny has fleas on his body, so now had a Terrible time! He's crying non stop and I can't sleep！看了就心痛

work started and it sucks having to work with people you dislike.

but i've been telling myself this: i'm only facing them for 9days.

the terrible 4 months i've also endured, and what happen if next time when i enter the working world, i meet people whom i dislike.

so now i'm learning to smile and talk to people though i don't like them at all. that's so HTM. ahahah.

anyway work yesterday was boring for me. sitting at the redemption counter and eating alone. but luckily sister came and had dinner with me, and also a free ride homeee. woohoo. this make up for the nasty day i had. =]

like a fool

spell to me F-R-E-E-D-O-M!!! yay, my anticipated holiday is finally here.

i'm gonna watch all my variety/dramas, gonna nua at homeee.

but work starting next week. i think if there's a chance to work at taka, i'l just go.

because the little money accumulates, so ya. and it's near tpy also.

but my work schedule seriously sucks like nobody business that kind.

i'm gonna be a loner for lunch & dinner alr. get used to it.

okay, i pet shelter this Friday!! OMG, i can't hide my excitement.

those furry fellows, they were my source of motivation and encouragement, whenever i feel sad or nervous. i missed them.

okay, i'm gonna i hope Amd like what i did!

on a sad note: i feel like a fool sometimes. sometimes it seems that friendships are being treasured.

at times i feel so much like a fool, it seems that i'm always the one putting extra efforts in maintaining a friendship yet the other person don't really appreciate it. then when i don't believed in any true friendship there comes another one. =[

Tired

Guessed I'm really drained from school! Always falling asleep when studying!! I can sleep on the floor, sofa, bed and even lied on my table!
Anyways I'm looking forward to my holidays, guess this will be my last holiday before SIP! Gonna watch tons of Korean dramas and variety show! Missed out too much! I'm so gonna miss travelling to Sentosa, now gng back to TP feels weird, like not my sch anymore.
Anyway baby fair during holi means I get money!!
And pet shelter here I come! Gonna hang out with clique after accounting paper next week!! Woots 

Touched

Okay I was lazing Ard before I start on crs!! And I saw Amd blog post somewhere in feb!! I feel really touched by her words! Finally there's someone who treat me like a TRUE friend!! I have to say you are also my closet friend in TP!!( not only in TP, you Shld know) So ya dont forget abt me when we graduate!! <3  I'm pretty sure A-mans will see this! Cause she's a stalker!!

Updates

A long time since I last update!! Omg I really like to help decorate my cuzzie wedding venue!! And im really happy, I survived for 14 weeks!! Really thanks clique and Joanna! And Amd, you may not Remb what you said to me, but still wanna thank you for ur encouragement!! Thanks Joanna always accompanying me for lunch!! Thanks!!
And also thanks Amd for inviting me for ur bird day party!!  I feel super honoured!!
I cant wait for holiday to arrive!!

dog abused

i freaking don't understand why people just like to abuse dogs so much.

be it stray or at home!

like so many fucking asshole!

everywhere there is dog abuser!

i freaking cursed them, they shall die in an excruciating manner!

let them fucking suffer for a long time before they die!

asshOLE

dusty

neglected my blog for a long time alr yah!

the the past one year, my blog posts are filled with sadness and anger!

like in a state of depression like that.

HTM-ers are leading a life full of hardships, it's like one after another manxz.

but i guessed this is what that makes me grow!

i'm becoming stronger, braver.

like what Amd said, once i experienced it then the next time i won't feel anything alr.

my mood is seriously getting better. firstly, CNY is coming and secondly, this sem is coming to an end. woohoo.

and i've to say, i hope the new sem will be better, let me have some friends pleaseeeee!

miserable

i feel miserable. this is the first time i met people like you.

i'm not deaf i can hear.

i have feelings too, please spare a thought for me can?

i hope 2011 will be a better year for me yah!

advice

i need advice! i need to pour my sorrow!

dammit!

busy busy busy

i've realised life @ Sentosa is really hectic compared to TP.
we have lesser individual assignments!! i prefer exams than datelines which sucks big time i tell you. and worse of you are like a loner in the class.
but forget it at least i found one or two good classmates.
people say i have this walls up that prevent people from being friends with me.
yes, i do admit after like having those dao people and after you hear people gossiping about you.
and to say this, i kind of miss last sem classmates. they are like better.

and now i realised how important clique is to me!! they are like the greatest!
accompanied me for lunch, lectures and wait for lessons.
and of course i know i've been a very naggy friend.
i've been complaining non-stop to them about how terrible my life is now!
i'm so sorry that i've been like this. i think that has been quite irritating!

on a side note, i'm gonna go underwater world and pet shelter this friday!!
and on a sad note, i've proj meetings tml and my assignments are not done yet.

oh and ever since sis gotton married, i've been waking an hr earlier to bring furkids down!
i think it's good bcos i finally get some exercise walking with furkids! <3

LONER!!!

i really hate to go to school now!
i've got no friends in the class!
like what yolanda said, it's not that we don't want to make friends, it's people don't want to!
i'm always seen sitting ALONE in a row!
there isn't anyone who wants to sit with me in that row!

all other rows are filled up except mine!

i don't know how to survive this sem!
it's really difficult. much difficult than ssm. at least ssm i have friends ard. i have their support.
but now, i'm like the odd one out. people are in pairs.
i'm the only one without a friend.
all alone. i wanted so much to cry out loud. but i can't!!! =[ =[ =[

sucks

FUCKKKKK!!
every new sem always sucks!!!
fucking hate the feeling of not knowing anyone in the class!
it's like NOT even ONE!
it's seems that i'm the only one who is alone.
i gotta try to be independent alr.
eat alone, go tutorial alone, laugh alone, talk alone....................
SIGHHHHH!

on a side note, i really wanna thanks everyone for their wishes.
and clique!!!! XS, though it's not like a very big celebration but these little acts really helps brighten my day!!
<3!!!

okay, i'm the lao-est in class now!!! =[

mys & wad

okay, have been gng to mys from monday till now!
will continue to go until friday!
i think i'm getting better at cleaning the kennels alr.

at least i managed to clean the 18 kennels by myself.
and of course my relationship with the giants are getting better too!|
the giants are wayyyyyy tooooo sweet alr.

anyway last Sunday went to ECP for the SPCA WAD!
Zeus took part in a tail wagging competition.
and to my surprised or rather all of us, Zeus won first prize!
so proud of him now. the Super Wiggly Waggle! =]

okay, i will not work for metro again! they sucks!

MYS

so i think i finally did smth good after living in this earth for 19 years!
went to MYS to volunteer my time!
the big dogs were really friendly despite those fierce looks, they have deceiving looks!
anyway MYS need monetary help, so people please do help.
let me know if you wanna help. if not the dogs and cats will have no place to stay alr.
gonna go agn for the whole of next week.

work tml which spells sian!
anyway last week work at taka was quite good.

i especially like the working hrs. short!

gonna go back and work at there agn next weekend!

gonna celebrate WAD with my dogs this Sunday at East Coast!
Zeus gonna take part in a contest. hope he wins!

gonna go eat and sleep alr. need to wake up early tml!

Skinny

it's gonna be a year since Skinny lived with us!
very big difference right?
before: without love and care!
after: with love & care!
aahhaha. i think the previous owner also cannot recognise Skinny alr!

no motivation

i think nowadays i'm very lazy to blog alr.
i'm kind of lazy to do.

YAY

I NEVER WANT TO BE IN THIS STATE AGAIN!

okay, it's holidays!!

the sad part is gonna change class agn AND freaking gng to Sentosa. i don't like.

missed sister, she's at hongkong.

and sister wedding on 31 oct. yay. like finally this old woman getting out of the hse.

Ssm is finally over! Yay. Working for baby fair now! Yes. After getting the pay i can go on a shopping spree! After exam need to look for jobs again. :) okay, there are many belated birthday presents.

super long no update

oops, it's super long since i updated alr.
anyway, my life has been rather mundane due to sch.
there's nothing interesting, like really!!
i'm glad all projects are done. like YAY.
and ssm is gonna end soon, another YAY.
but i hope i won't fail. PLEASE.
thanks people for those consoling words. =]
anyway next week is ssm project week, PLEASE COME TO SUGARLOAF AND SUPPORT ME!!!
<3>

study week is gonna be here like soon.
but i'm gonna work to buy my itouch. like finally.
i've been lacking behind for quite some time alr.
YAY. taka baby fair=$$$. =]

despicable me was nice. finally i get to watch movie and LOL!

ssm fuck

fuck fuck fuck!!!
i'm a freaking waiter for this week.
a position that i don't want at all.
i'm so dead, because i don't know the service flow.

and i hope this week, i get a better cab driver.
because. last week i told the cab drive to go TP and i was brought to NYP. that's a very big difference.
and it wasted my time. like a lot.

okay, people have been telling me that i have been complaining non-stop.
but too bad. this freaking ssm is occupying my mind.
i just want a pass. please.

hope this thurday will go smoothly. i don't wanna pull the team down. =[

SSM

ssm seriously sucks like nobody business.

first today i woke up at 4am to get ready. wanted to catch 5.3oam bus 8.

then i realised bus 8 first bus is only at 6am.

ended up taking a cab to sch and wasted waking up so early.

so today, my role as a host sucks.

i was very informal when i'm taking phone calls.

why am i such a failure!!!!

i fought hard for next week's post:cashier.

thinking back, i think i'm quite bad.

i'm like making the headwaiter life bad.

but i'm wrong. i did the right thing. headwaiter didn't gave clear instructions.

okay, i'm still a little bad!!

i'm sorry amanda.

M'sia Trip

the waterfall!!


double rainbow

the cool weather.

failed.

i'm super lack of sleep but after sleeping for like 16hrs i feel better now.

but coughing until like shit.

anway, holiday gonna end soon! i'm sad.

but i enjoyed the Sabah trip. done many many things for the first time.

saw fireflies, double rainbow, monkey mating, trekking, canopy walk, waterfall with free fish spa[ahahaha], rafflesia[though i think i kena scam rm15].

everything was fun except for those uni visit and talks which was boring.

our tour guide was good.

i missed my hotel teevee bcos there's world cup.

i kind of miss Sabah, bcos that's my holiday!!!!

UPDATE

Bonjour. French student must speak some french one, like trois + trois = six
OOPS, i think this blog needs some cleaning. it's so dusty alr.
SSM is always the one contributing to my stress and depression level.
proficiency test one was a total messed. practised so much in the end, still end up doing badly.
think back, i should not panic this much. i freaking lost a lot of marks because of careless mistakes.
i think i failed the test alr. i counted myself, i got around 40+/100.
buck up on my grooming, tutor observations alr. because proficiency test sure gone case one.

on a side note, though SSM is really stress but i get to meet many many nice people.
of course, nice tutors. not all are that bad.
i've been wasting money. i spent 22$ for one pathetic MC for BOE. tutor sucks.

anyway, holidays are like finally coming. i'm super looking forward for the edu trip to Malaysia.
okay, i'm very tired alr. tml still need to work leh.

i'm really thankful for everyone support these days.
thanks xs, joanna, anna,amd, mich, annas !!!!!

update. my life just sucks.

i don't know what bad things i've done.
it's like a retribution.
i don't feel good. i'm super depressed.
SSM is scary to me.
i don't want to repeat this module.
but i don't know what to do.
i'm helpless, proficiency test is next week and i still can't carry the plates.
i'm very scared i will fail.
i've no confident at all.

first week of year 2

i survived SSM. i'm super proud of myself for carrying 3 bricks.
okay. that's was very little. most people carried like 5 bricks.
i wonder whether i can survive the rest of the lessons.
of course, my tutor was a super nice one.
the proficiency test seems very scary to me.

i seriously hate my course.
waste so much money.

Zoo

Went to the zoo today. It was super hot so everyone were rushing. I dun tink they enjoy. But i did. Didn't take photos at all. i'm super tired but wanna finish watching Barca match first. Valdes is a super good goalkeeper.

Anyway, must thanks amd a lot. Love her ttm. =]

sch starting liao, sian cos nid to get a jab for ssm. I'm damm scare of the jab. Faint.

And yay, f21 items came.

a week

oops, holiday come and end very fast.
wahh, i think i'm gonna faint soon.
bcos i need to get a jab for ssm, thus ssm officially sucks ttm.

anyway, i finally bought a pair of slippers and finally find my romper.
my timetable just sucks.
did i say i decided to take 2 cds this sem. YES.

gonna find friends that i know.
psy was a nightmare alr.

i'm in 2H11. sadded.
i wanted to at least be in the same class as cliqueeee.

gonna change my cds on monday.

today went out with cliqueee, watch movies.
and amanda enlightened me. ahaha. THANKS AMD.
I LOVE AMD. =]

EL CLASICO

stayed up yesterday night to watch EL CLASICO.
ahahaha, Barca is a better team than Real. ahahaha.
Valdes is my new idol. ahahaha.

woots.

okay, i've been trying to stock up those cheap cheap shorts whr i can wear it to sch.
ahahaha, mummy has been very nicee to buy like one or two of those shorts for me.
though it's cheap but i still appreciate it.
since i'm not those rich kids who doesn't buy stuffs that is below 100dollars.
to some people, 80plus for an item isn't consider expensivee.
to me, that's spendthrift.
now i need for tops.


i'm forever into sales corner. ahahaha.

i need a new slipper for sch. ya, i'm very sloppy.


in a week sch gonna reopen alr. which is sian ttm.
i hope i get into classes with people i know. pleaseee.
and did i say my SSM uniform is ugly ttm.

i soooooo wanna alter the apron which is freaking long.
i think my apron can help sweep the floor alr.

seriously, i think people gonna laugh at me in that uniform.
those baggy pants with court shoes and the long apron.
FUGLY!!!!

f21 items pls arrive soon.

hard lines.

arghh, everyone got their pay but my pay was delayed.
so right now i'm still in the "broke" mode. ahahaha.

anyway, sisters and i have been discussing that we shld go exercise alr.
and finally today, we managed to go for a swim.
okay, i'm a total loser. seriously, it has been like 4 years since i last swim.
and i need to learn the proper way to swim.
okay, i like the a-bit tanned skin. ahahaha, it's not really tanned.
i don't know why, but all of the sudden i think i like tanned skin???
like a-bit darker skin tone. ahahaha. got to bring skinny for his injection later at night.
i can totally see my money flying away like right in front of my eyes.

i think i have been a super good girl. i've been accompanying mummy to market for a few days.
ahahaha. proud of myself.

and YAY-ness. Barca into semi-finals.

Universal Studio Part 2 photos

waterworld.


rapids adventure!

2 goats!!

all photos uploaded in fb. =]
going to zoo i think on the 17th apr.
meeting clique tml.
i'm freaking sry that they have to go budget because of me.

Universal Studio Singapore

ahyun, Ronald kor kor, meeee, ahjie & ray kor kor.

sisters!!!

laptop case that ronald kor kor bought for me. =]

there are still photos that ahjie has not upload into the computer. so i will just upload these photos.
so yesterday i went to Universal Studio with a heavy heart. ahaha.
bcos when we check online, it says that the tix are all sold out.
when we called up to check, the people say no guarantee that we will get the tix.
hence, i look cui in all photos.

anyway, it was fun.
the most scary rides were closed. but the revenge of the mummy rides were super scary[to me].
it was indoor, very dark you don't know how the track looks like. you don't know that the ride fall backwards. damm scary. but everyone was not scare at all. my legs nearly went become some jelly. ahahaha. maybe i really got no guts. ahaha.

so the mummy really took a revenge on me.
the rest of the rides were much betterrrrr.

THANKS ray kor kor for the treat. YAY.
and also ronald kor kor. =]

bought michelle presents from the universal studios. hope she like it.

i seriously, need my pay badly. i'm in a huge debt.