countdown

hi people, i'm left with exactly 45days after excluding my off days till i'm free from FS!

Appreciation

I'm really really happy today manzx!
A handsome ang moh guest actually remember my name and bought Royce chocolates for me before he head out today! Woohoo! So happy. It's like finally you get appreciated manzx. <33

But I think I'm damm bad, I can't recalled his name leh.

I love classroom session

Yes people, I freaking love classroom session!!! Because it's the only time where I get to let my hair down and I get to do and say things I like! I'm not a least bit restricted. It's like I feel so relaxxx!

And of course I get to meet friends whom I've not met for some time. Like Jojo! Seriously work has taken up all y leisure time la.

Need to start planning for movies, ktv and food date with everyone!

It was a nice catchup with fivegirlsclique though I didn't had time for Stephy! Ya, and I have to thanked them for listening to my complaints and everything. Same goes to Ms Claude who has been providing advices and taking down what we said!

It felt great when you get to vent out your frustration! <3 and of course cheap bags from editors market! Woots! And and Amd gonna get me the transformers bottle! Yay! Imma happygirl91 today! 😍😘❤

I.need.to.be.strong

From the photos, you can see how ulu and secluded our team building session was held. The super boring games and gossiping session, oh man I really hate it.

Anw I'm making new mistakes everyday but at least I learnt from it right?! For example, I return cash deposit and I posted wrongly so it took me a long time to correct them.
And to take pre-authorization from gst on the spot because their card might declined ah then I gonna suffer from it.

And I really hate morning briefings because the staffs will asked me qns non-stop and I find it diffcult.

And that day I cried at the front desk because my assistant manager was standing beside me while I was dng a check in and my this particular check in took pretty long. As a helpful colleague came and took away my room which I just managed to find and I've alr told my gst I've found a room for her. It's like come on la, you are a senior and you do that to me. And my AM who alr knew this, still scolded me. Like wtf?!

I can't wait for internship to end!!!

I pretty love mid-shift because I can skip briefings!!

Sick of crying

Things hasn't been picking up for me. Life at the company has been getting bad. I've been crying everyday when I get home.

I hate my life now! I hate the decision that I've made to join the company.

I just hope time pass faster. Counting down to 46days after deducting my off days, leave and mc. Ya I planned alr!

words of encouragment

today my mood was really bad because the thought of returning work tml to sign on the colleague discussion form was really bad. i really don't look forward to it and I was scare of dng check-in and check-out.

i send an email to my manager, apologising to her for the mistakes that i've made. i felt the person that i let down is her.

but her reply to my email, made me feel so touched and i've gathered enough courage to work tml.

her email provided me the strength to move on. i'm really grateful to have this one and only great manager.

so my main aim now is: NEVER to have double rooming agn. NEVER be so careless again. USE my follow-up form wisely. IMPROVE on my check-in and check-out interactions.

okay, i feel so much happier now. :))

looking forward to next weekk, classroom sessions.

back to seeing all my friends at tp! <3

mistakes

ever since i started my internship, i don't smile as much as i used to.

the number of times i've used the word fuck, has increased tremendously.

the number of times i had to take cab home because there's no more transport, had been more than the times i had took a cab in my entire 20yrs.

something that i looked forward to before internship.

my passion for front office job has gone.

the stress that i'm getting from my managers, the pressure they placed on me.

the colleagues are not helping me at all.

i've alr broke down 5times within a short span of 1 and a half mth.

this is what you get when working at a five star hotel.

i've been so tired that i have overslept twice in a week.

skipping work and had to pay for a expensive price, that is a mc.

overslept for teambuilding, and had a sarcastic manager, saying oh the double rooming.

and throughout the team building, xy and i were upstairs, having our complaint sessions.

how do we bond with the rest?! and what for?! does all those bonding even helps?

yes, i made a serious mistakes, that is double rooming.

but i'm not the first. why everyone has to keep probing me on this.

and now i have to await for Sat when i go back to work, with my very helpful colleagues asking me abt my mistakes and my managers giving me the colleague discussion form to sign=admitting my mistakes in black and white. which is a bad record for my internship.

i'm really curious, whether my internsip grades will affect my overall gpa?

yes, till now i'm still unclear.

its 11.11.11, my wish is that i will not make anymore mistakes in FS and time to pass by faster.

i can't wait for 27Jan where all my sufferings will end. really sick of that place.

Drained

Mentally physically emotionally drained!
Idk how long I can endured! FML

Day 32&33

I made a terrible mistake on Monday!
I didn't ask a airline crew to pay for his laundry charge. It cost $15 and I nearly need to fork out the money. But thanks to one of the staff helped me. I learnt my mistakes. I need to slow things down when dng billing. I need to check all charges at different windows.

And I also accidentally took an amount of $2500 pre-authorization from a guest. I should have been more careful too.

I also forgot to tell a guests that I'm unable to accede to her request in staying at the same floor with her friend. She was so furious that she walk away.

It's good that I made these mistakes before I go solo. So that I can learned from them.

Like there was once I announced the guests room number so loudly and was corrected by my manager. And the next round I didn't do that agn! :))

Let's hope November will be a good month for me! :))

Rayden & Zeus

Look at the cute interaction between Rayden & Zeus!!

Rayden used to dislikes Zeus when he was only a month old.

now being 6mths old, he love Zeus so much, to the extend that Zeus have the power to stop him from crying. ahahaha.

he loves to bully poor Zeus. pulling his fur and kicking him!!!

Cream of chicken

Lol bought this book caused it was inspirational! It's helps me to think positively! And there was a 20% discount plus there was free cream of chicken soup! So worth it! Ahahaha.

And its my birthday! Thanks everyone for their messages. And thanks for the treat from sissy boyf! It was Korean BBQ, I'm so full! There's no picture caused I spend my time eating only.

It's certification week, next week! Need to do my 10check in and check out audits by my managers. Please let everything go smoothly caused I've been really blur and missing out impt details. So hope everything will turn out fine for me. I wanna pass the certification and go solo. ^_^ that's my birthday wish too.

Goodnight people!

Internship Day 31

I'm so lazy to do my ejournal la.

Anw today I had to wear my Deepavali costume and the funny thing is, guests says its nice.

Was super busy today caused the Princess Cruise guests which had 100 over rooms were checking in and therefore there were 500over luggages so I was needed to help tag the luggages. All the available bellman were deployed alr but still not enough ah.

Then after helping out it was alr 5pm. And when guests praise me, I'll be so happy la. Love them.

Tml was suppose to be my off day but my manager changed my off day to Sunday instead. I'm sooooo tired alr la.

Okay bathe and sleep. Freaking tired

Internship Day 30

Though many might have alr said our internship has past a month a 14 October but for me it's officially a month that I'VE WORKED!

Anyway today has been GREAT. Conquer my fear of dng c/I and c/o. Really grateful to my duty manager as known as my buddy, she has been really supportive. When I told her not to stand right beside me cause I feel stress, she really stand aside and pretend like shes not listening to what I'm saying, but in actual fact she was quietly listening and after that correcting me.

I love her. Now I'm so much confident though there's still mistakes here and there. :))

Forgotten to take the pre-prepared reg card for the FPC member when I checked him in. Okay I will Remb to do that next time cause they spend a lot of time and effort to do these.

Okay I shall end here now. Indian costume tml. Oh my goodness fugly.

Internship Day 29

I really cannot stand one particular intern leh. She's getting on my nerve. She keeps acting cute in front of those staff. Her voice is different when she talk to us and when she talk to the staff there. She act like she's really nice. And keep showing off to me how the staff love her. Like seriously whatever, it's like as if I care. Can she stop irritating me with her actions. Hitting me with paper as if it's really cute. Oh my goodness.

Anw today I purposely stay and work an hr longer so that I can do check in without the presence of my duty manager/buddy. Told the lobby greeter to send people who are checking in to me. And I have to say, all the trainings is totally different. I totally freaked out at my first check in. I was tongue tied, didn't know what to do, clueless my mind was in a complete blank. It's so embarrassing. Hopefully tml I will do it better because my buddy will be shadowing me and see me dng the check in.

Really gettin stressful as the managers around are putting pressure on me as they say I'm with the most senior person in the office and they have high expectations on me. Im a really slow learner so I might let them down.

And I think I really don't need to face people on Wenesday alr. I've got a super fugly costume for Deepavali. Oh my god.

Okay I need to sleep early too. So goodnight.

envy...miss

i envy certain friends who are in relationship, it doesn't matter how closed I am with them. what matters is their boyfriend are good-looking.

i envy girls who knows how to drive, it's something I always want to achieve yet lazy to do so.

i envy girls with great figure and looks, caused I've got none.

i envy people with hell lotsa friends and have great fun every single day.

i miss the happy me.

i miss the daring me, where i dare to take on challenges and ultimately overcome them.

i hope my old self come back and find me soon.

i wanna lose weight. this have been on my list for like so long alr. because when it comes to food, i can never resist the temptation.

and now after changing my template i cannot find links to other people blogs which means i can't bloghop anymore. i need to figure that out.

If you say the word "gullible" really slow...it sounds like you're saying "oranges"..i've been fooled by this quote. oh my.

Internship Day 28

Finally I do smth abt my blog ah! Anw I'm really happy la. Caused after I told my duty manager about my problem with my buddy, she has changed my buddy to herself! Yayness.

And I have to say I'm bored of helping up at the executive club alr leh!! Next friday I still need to go up agn!

Wednesday I'm transformed into bellboy caused there will be a large arrivals from the princess cruise and I think need people to help tag the luggages.

I hope next week I will learn more but I've only 4days to learn manzx!

Next week have to wear Deepavali costumes leh. Think it's ugly leh. Okay suan le complaint also cannot change anything.

Imma a happy girl today. Bought red nail polish so that I can paint my nails to work as red is the only color accepted at work.

Zai jian da jia. Btw I'm off during my birthday but everyone would be busy with their work! :(

Internship Day 26 & 27

So yesterday I was asked to helped up at executive club lounge where they put in nicer terms:cross training. Which actually means f&b. Serving coffee, tea and clearing plates. I was super nervous wen serving the coffee because those people are rich and you know if I do anything wrong then it's gg for me alr. And today I served people in the meeting room, I was super nervous that my hands was shaking because I cannot imagine if I spill the coffee on their laptop or documents. Okay imma joke.

Anw fuck my buddy. I hope she dies young or suffer in old age. She's been venting her frustration on me like for fuck manzx. I really hope my DM will change my buddy for me as I've alr bring this matter up to her alr.

On a happier note, I've been dng a half check in procedure for another intern. It's kinda of fun when you have friendly guests.

Gonna have a meal tgt with another two interns next week. They have Bren really great. Like Adelynn has been helping me and Jeslyn providing me jokes. Ahahaha. they are my gossip buddies! :))

Oh ya and Desmond was really nice to ask me to give him a call next time I'm having break then when he's free he can eat with me. Soooo good.

And now there's two bellman who knew my secrets. Ahahaha. But anw they can be trusted la. They are really niceee too. Always joking Ard, so fun people at the bell desk!!

And I alwas have this I'm scare of my friends drifting apart from me feeling. It's only to those i really cared. Which I only had a few la. I always scare someone will replace me and they would not care about me anymore. I hope they know how much impt they are to me because I don't dare to tell them like face to face. It's so embarrassing la.

Okay la I'm gg off alr! Bye people.

Internship Day 24&25

So my buddying session starts yesterday. Didn't learn much caused my manager asked me to open the share folder and change all documents font to Arial and font size 11. Their documents is a lot! And I did reg card too! That's all I did for yesterday.

And I brought a guest to a room to show them the room and see whether they want the room or not.

And I got my cash float yesterday, it's freaking 1500$! Oh my goodness.

I can't have time alone caused I will tend to think a lot ah. I will have negative thoughts like I really wanna cry though nth bad happen.

Today took the morning transportation to work cause my work starts at 6am-6pm. So I thought the cab will only fetch me but wtf it was 4strangers in the same cab and the worst thing is I'm sandwich between two guys whom I don't even know. This freaking sucks la.

Hope I'll learn something new tml. I really find it difficult to communicate with my buddy. I wanna try to find YR to talk to her tml. I really need it.

Internship Day 23 & Day off

Yesterday at work was pretty mundane and so it's decided that I will be joining the rest dng the normal check in and check out! After seeing xinyi getting so stress up about her airlines, I think it would be better for me to do the normal check in and out! Ya and the cash float that xinyi will be holding on is 5000$ while mine is 500$. So yup it's safer for me leh. :))

Anw my sai gang journey has ended. Will be starting my buddying session next week. And my buddy is a piney lorhx. Sian max!

My mentor will be a duty manager called Sarah she seems really nice so yup I like her. :))

And yesterday one SP intern did double rooming and was reprimanded ah. Double rooming means two strangers checking in the same room. Though it happen on her I could feel the fear sia. It's so scary ah.

And look at my matchsticks photo. There's two triangle. Just moved 1stick to make it into 4triangles. Solve it. I will post the photo next time. Ahaha. The bellman taught me this. Ahahah.

So today was my off day! Spend it with my dogs, brought them for a swim. Their epic reaction is really cute ah. :)) the shih tzu was the first dog that Skinny growl at. He dislikes him.

Okay shall eat then needa compile my notes.

Internship Day 22

So I thought today can be a good day yesterday but it didn't la.

Was suppose to be with attached to group today but didn't get a chance la. :(( I wanna join grp leh cause I cannot be at airline alr. Cannot see all the handsome pilots alr. Why is it that all the Qantas and Bristish Airway pilots so good looking. Could not get my eyes off them. I envy xinyi la she get to check them in next time.

Anw today was attached to a lady whom I didn't like cause my group buddy was busy to teach me. She reprimanded me for don't know how many times and also had an awkward lunch with her.

Then today I spend half and hr going through hundred registration cards to ensure all of the guests had checked out alr. Then was signing people up for FPC, dng reg card checking. That's all I did today but it took my 9.5hrs away. Which was good luh caused it was an agony being with my buddy yah know.

That's all people goodnight!